Diseño de un sistema de evaluación y seguimiento de los proyectos y convenios para la Dirección de Vinculación de la Escuela Superior Politécnica de Chimborazo, cantón Riobamba, provincia de Chimborazo

Abstract

The current investigation is the design of an assessment and monitoring system of projects and agreements for Dirección de Vinculación (liaison office) de la Escuela Superior Politécnica de Chimborazo. The objective of this investigation is to stablish standardized procedures allowing to proposed plans and programs. Also, to promote a common scope of action and a reliable knowledge in the monitoring and assessment of projects and agreements. Therefore, interviews were conducted to managerial and administrative staff of the liaison office. This allowed to determine that the problems are based on the lack of knowledge about the reception process of the projects and agreements´ needs. All of this is provoked by the absence of methodological models that provide backed up information about the approach, desing and procedures for an accurate formality according to the laws that rule higher education institutions. One of the contributions of this research work is the development of process flowcharts, monitoring matrix, graphs and standardized analysis which can be modified according to the information and evidence provided. All of these contributions can be used as a reference instrument by higher education institutions. It was determined that the liaison office doesn´t have a standardized methodology to carry out controls over projects and agreements. Also the liaison office doesn´t have reliable information to conduct assessments and monitoring to the projects and agreements of the liaison office. It is recommended that the liaison office needs to stablish standardized procedures to improve the quality of services and products. As proposed in this investigation.