Modelo de gestión para la adquisición de productos perecederos en el Hotel Marquez de Rio de la ciudad de Riobamba, 2013

Abstract

The purpose of this investigation is to develop a management model for perishable goods acquisition at Marquez de Rio Hotel in the city of Riobamba, 2013. The current study was developed taking into account investigative characteristics of a cross-sectional non-experimental descriptive type. All information was compiled by collecting the survey responses of the following personnel: the hotel manager, the administrator, and the attendants in charge of the acquisition process for perishable goods. After data tabulation, analysis and interpretation, the obtained results determined the management model application for perishable products acquisition through the use of a procedure handbook. The handbook’s main objective is to provide needed methods and tools for perishable products acquisition by potential suppliers; thus, making the best decision concerning product, price, and quality with the purpose of improving profit margin. The handbook procedure gives important information needed by the administrative personnel, so that they know the generalities which should be taken into consideration for the right selection and acquisitionof perishable goods and suppliers. The provided information in this handbook will facilitate training of future employees who will become administrators in charge of the areas of purchasing and reception. Therefore, the handbook is intended for the manager, administrator and attendants in charge of the acquisition process for perishable products.