Diseño de un manual de funciones para la Empresa ROMSERR Construcciones y Servicios S.A., de la ciudad de Esmeraldas

Abstract

The present investigation aims to design a function manual for Romserr Constructions and Services S.A., Enterprise in Esmeraldas province in order to train about activities to all the staff during the workday in this institution. The function manual is an administrative tool which generates an added value inside the organization, that is why we used investigation techniques such as interviews and surveys to get real information and reach the objective proposed in this paper. This investigation is focused on the human resource because it is the fundamental part in an enterprise. We made this manual to get the employees be qualified and engaged with the goals of the organization. In this manual, we can identify the names of the existing charges and determine a profile required to perform the work and the activities or duties that worker has to do during the workday. It is concluded that the design of a function manual will be efficient in the administrative management, so it is recommended to apply the proposal to improve the efficiency and effectivity of the administrative and operating processes of the enterprise.