Diseño e implementación de un sistema web de gestión odontológico para la Empresa Eléctrica Riobamba S.A.

Abstract

The Web System of Dental Management at the Dental Departament of Riobamba Power Enterprise S.A in Riobamba city was implemented, which automatized all the processes of management and information from the patients which were carried on manually at the department, the only aim was to modernize and ease the use of this information. The inductive method was used in thus research addressed to analyze and understand the results obtained for the indicators response time, maintenance, usage and eventually achieving the proposed goals for this research work, it was also used several techniques such as observation, interviews, documents review and surveys to obtain the data related to the process of information management before the implementation of the web system at the Dental Departament, the system was developed by using the Scrum methodology fulfilling all the requirements of the dentist in charge of the departament. The development of the app was done with Java platform, Java programming languaje by using Frameworks, Spring 4.0.1 to manage Beans, Hibernate 4.3 to persist the data base, Primefaces 5.3 for the creation of enriched interfaces, data base MySQL 5.5.8, IDE of Netbeans 8.1 development, and GlassFish 4.1 web server. Basad on the analysis of the indicators such as response time, maintenance and usage, the following results were obtained: The time used with the manual method in 56 minutes, the Web System reduced it to 10 minutes, reducing in 82.14% the time used for the management processes of information of the patients, later on, the app with the JHAWK tool was analyzed having that the rate of maintenance is excellent since the web system is easy to update and maintain. It is concluded that the web app is acceptable in 94.78% in the analyzed population. The implementation of the web system of Dental Management aims to ease the use of the information of patients at the departament, it is recommended to the employees of Riobamba Power Enterprise to use the web application as well as the training to the staff in charge of the software maintenance.