Auditoría de gestión a la Empresa “EZONE S.A.”, de la ciudad de Quito, provincia de Pichincha, período 2012

Abstract

This management audit made to the Ezone Company Inc. Which is located in Quito, Pichincha Province, during 2012, makes an analysis of the situation of the Company and sets the necessary commendations to improve efficiency in the development of the activities, improving processes, optimizing resources and helping decision management. In the implementation of the audit a set of questionnaires were applied, which let to know the confidence level of internal control, the mission and vision; also the SWOT analysis of the Company matrix was performed at the same time management indicators were applied to evaluate how they have been used the resources of the period examined. Once the Company was evaluated, it proceeded to establish the respective findings we can mention: the lack of rules, lack of manual functions, inadequate organizational structure, lack of a risk mitigation plan; and lack of application of indicators. The paper concludes with the respective audit report, it suggests the development of an internal regulation manual functions, organizational restructuring, developing a risk mitigation plan; and, applying indicators, these instruments may become important management tools for managers to improve their decision making overall.