Propuesta de creación de una agencia de servicios turísticos como servicio complementario para la empresa Mandi Forest ubicada en la comunidad Pilchi provincia de Sucumbíos

Abstract

The Mandi Forest community tourism center does not have a Tourism Services Agency that promotes the different destinations in the sector, which prevents it from improving the economic development of the place, reason why many people are unaware of the existence of this tourism center as well as other neighboring tourism centers, therefore the objective of this research was to develop a proposal for the creation of a tourism services agency in a participatory manner, which allows direct marketing of the products offered by the Mandi Forest Community Tourism Center. The methodology implemented had a quantitative approach, a non-experimental design of longitudinal type was used and it was developed in different time intervals, the study population was the staff of the tourist center, especially the leaders, being fundamental the application of a documentary and field research to obtain the respective information, through methods, techniques and instruments, among which were: direct observation, structured interviews directed to the president of the community and the partners of the center. Through this methodology it was possible to determine that Mandi Forest does not know the procedure for the constitution of a company, in addition the community does not have a person specialized in this subject who can guide them, but it does have the space and budget necessary to execute the given proposal. In this context, it is concluded that due to the lack of knowledge, the presence of an agency has not been given, thus, through this research, the respective procedures to be carried out are detailed, guided and socialized, as well as it is given way to the proposal.