Diseño de un plan de seguimiento, control y evaluación de proyectos de vinculación para la Escuela Superior Politécnica de Chimborazo

Abstract

This study designed a plan for monitoring, control, and evaluation of linkage projects for the Linkage Directorate of the Escuela Superior Politécnica de Chimborazo to improve the levels of efficiency and effectiveness of the processes managed by the directorate; and generate tools to help the optimal registration of monitoring, control and, evaluation of projects; an interview and surveys applied to managers and administrative staff of the linkage directorate, which allowed to know the situational status through the development of the SWOT matrix. Based on the results, it determined that it is necessary to implement a new design to help improve the internal processes of the directorate according to the situational diagnosis in the MEFI matrix, which obtained a lower score than the actual average score, which means that it has a weak position in its internal composition. This study also contributed to the development of instruments that allow the optimal recording of each process when executing a project, together with the generation of dynamic information systems through a business intelligence application and a database that helped to have a clear vision of the execution of each. It concluded that the linkage directorate does not follow up with the coordinators responsible for each project, and the methodology used for the follow-up, control, and evaluation is not known. It recommended that the linkage directorate carry out a socialization with the different actors and make use of business intelligence applications to have a clear vision of all the projects executed in the Escuela Superior Politécnica de Chimborazo