Rediseño organizacional y funcional de la casa de la cultura Benjamín Carrión núcleo de Chimborazo

Abstract

The process of globalization creates challenges to which the institutions must adapt to meet the new needs of the citizenship, therefore, the present curricular research work called organizational and functional redesign of Casa de la Cultura Ecuatoriana "Benjamín Carrión" Núcleo de Chimborazo had the purpose of contributing to the artistic and cultural development of the province, through the design and updating of administrative and operational processes of one of the most relevant institutions, promoter of art and culture in the society of Chimborazo as is the institution in question. With relation to the methodology, it was used bibliographic, documentary and field research, the instrument and technique used was the survey for the collection of information to support the development of the proposal, through the survey, it was evident that a high percentage of officials of the entity stated that it is necessary to modify and update the organizational and functional structure of the institution, because the current one has deficiencies generating ignorance, stagnation and duplication of functions among others. The proposal is based on the construction of administrative tools such as the process map, functions manual, procedures manual, flow chart and the institutional code of ethics, which are intended to improve the processes in the different functional units of the institution. In conclusion, the proposed redesign will enable the organization to improve its management and fulfill its mission of contributing to the artistic and cultural development of the province through the promotion, production, dissemination, safeguarding and use of public spaces. Finally, a design adaptable to changes or improvements deemed necessary was suggested