Plan de gestión administrativa para el Gobierno Autónomo Descentralizado parroquial rural de Macuma, provincia de Morona Santiago, período 2017-2020.

Abstract

The administrative management plan for the rural government autonomous decentralized of Macuma, Morona Santiago Province, period 2017-2020. It allowed evaluating the different activities that were developed in the institution through surveys and interviews applied to the officials of the entity with the inductive and deductive methods of investigation. Internal problems were detected in the department of human talent and administrative due to the personnel and managers that work in the institution do not know the policies, objectives, procedures, mission, vision and values institution. An institutional organization chart was elaborated with segregation of functions and responsibilities that are assigned to the officials. In addition, the requirements that must comply the staff working at the institution as well as user service indicators. It was also determined that the institution lacks administrative efficiency and does not have management models that the allow better care to the user with quality and warmth. It is recommended to the executives of the institution to execute the plan developed that will improve the administrative of the institution and provide a service to the user, and improve the distribution of resources to the citizens.