Modelo para la implementación de un sistema integrado de gestión en calidad, seguridad y salud ocupacional basado en las Normas ISO 9001:2008 y OHSAS 18001: 2007 para la Empresa “Constructora Torres Salazar Constosa Cía. Ltda.” de la ciudad de Riobamba, durante el período 2015

Abstract

The titling work “a model for the implementation of an integrated occupational system of management quality, safety and occupational health based on ISO 9001: 2008 and OHSAS 18001: 2007 for the company “CONSTRUCTORA TORRES SALAZAR CIA. LTDA.” In the city of Riobamba, during the period 2015” it was done in order to determine levels of opening, empathy and communicative responsiveness of employees of the company, regarding to the quality and also in safety and occupational health. It was assumed that low levels of communication that presented in the company were one of the reasons that difficult the implementation of an integrated system of Quality and Occupational Safety based on their respective rules ISO and OHSAS. Moreover, the quality of our finished product can be improved by reconciling the interests of the company with employees; encouraging them to dialogue and involving them in a process of continuous improvement towards the total quality. This research proposes the implementation of an integrated system integrated for management quality, safety and occupational health based on ISO 9001:2008 and OHSAS 18001: 2007, as a tool in the continuous improvement in the administrative and operational part of the company “CONSTRUCTORA TORRES SALAZAR CONSTOSA CIA. LTDA.” According with it, this paper is structured into chapters which are explained below.