Desarrollo de una aplicación para el servicio de encomiendas y venta de boletos, de la Cooperativa de Transporte “Ciudad de Sucua” bajo la norma de calidad ISO/IEC 9126-2.

Abstract

The main objective of the project was to develop a system of parcel service and ticket sales for the interprovincial transport cooperative "Ciudad de Sucua" applying the quality standard ISO / IEC 9126-2. To determine the problem, it was used as an interview study technique, for the development of the web system the agile SCRUM methodology was used, which allowed an adequate understanding between the client and the system development team, as a tool to carry out the programming of the system JAVA was used, as an integrated development environment (IDE), NETBEANS was used, as a GLASSFISH web server, and BOOTSTRAP was used as a framework to create the adaptable interfaces; in the project iText libraries were also implemented to generate reports in PDF and the commons-codec library to implement the encryption algorithm, Servlet was used for the controllers and Ajax and JQUERY were used in addition. At the end of the system a total of 87580 lines of system source code was obtained, with 240 jsp files, 20 classes, 23 controllers and 14 style sheet files, the application has a size of 45.6 MB on disk. To determine if the application meets the ISO / IEC 9126 quality standard, a survey was carried out with attributes of the standard, using the online tool crazy eggs with which a percentage of 97.48% of the respondents was obtained. From the results it is concluded that the system meets the needs of the user by providing software ready for production. It is recommended; the incorporation of an own server for the company that implemented the system.