Diseño de un sistema de gestión ambiental, según la norma ISO 14000 para el hotel El Molino, en el cantón Riobamba.

Abstract

The present investigation proposed: to design an Environmental Management System (EMS) based on the ISO 14001:2015 for Hotel “El Molino” of the city of Riobamba; applied the requirements of ISO 14001:2015, in addition to the array, was used for the identification and evaluation of significant environmental aspects and impacts proposed by Juan Carlos Paez, Ecuadorian law inherent in Environmental Management. Also the documentary collection and existing studies. By applying the environmental diagnosis of the situation across the company, bibliographic research of existing data, visits to the company, surveys to departmental heads and manager-owner, in addition to expert interviews. There is a 93.93% in breach of the requirements of ISO 14001:2015, being these that greater emphasis needed for development of the environmental management system. Presents a specific list of environmental aspects and impacts that arise from the hotel activity, such as discharges, emissions, noise, waste, water and energy consumption, presents a total of 82 environmental impacts, of which 78 are negative in character and 4 are of a positive nature, being very significant, 23 2 little significant, positive character 4 and 53 are in the category of significant and determining that the 65.02% of the registered impacts in the company are in the category of significant. It was evident that does not have a manual of environmental management, or procedures, instructions, or records required to implement adequate documentation to allow the efficient development of this system. The hotel company requires the implementation of an environmental management system based on the Rule ISO 14001:2015 for better control and environmental management of its activities and services. It is concluded that no institution that you want to achieve success can put aside the management of the environment.

Keywords: ENVIRONMENTAL MANAGEMENT SYSTEM – ENVIRONMENTAL IMPACT - ENVIRONMENTAL SITUATIONAL DIAGNOSIS – HOTEL BUSINESS.