Diseño de un modelo de gestión del talento humano para mejorar el desempeño laboral de la Cooperativa de Ahorro y Crédito Indígena SAC Ltda., en la ciudad de Ambato para el año 2015- 2016

Abstract

The design of a management model of human talent for " Indígena SAC'of the credit union, or savings and loan located in the city of Ambato province of Tungurahua in order to recruit and select suitable and qualified personnel to fill the vacancies within the institution achieving the increase of skills, challenges and job experiences, which will lead to an increase in personnel, providing each internal customer with opportunities to improve their skills and expand their responsibilities within the institution. It was surveyed 36 employees and 370 partners, in addition the FODA analysis was performed. The human talent management model is developed in seven steps: recruitment, personnel selection, recruitment, induction, motivation, training and evaluation. This will allow effective collaboration of people to achieve organizational and personal goals, in other words a company cannot be competitive if its team is not competent. For this reason, whenever there is an opportunity to strengthen the workforce, it is necessary to take the necessary measures to attract the qualifying staff to strengthen the work team. It is recommended to the collaborators after being trained they must give evidence of improvement of overcoming and better performance, which will allow them the successes sought.