Diseño del Modelo de Gestión por Procesos para la Facultad de Informática y Electrónica de la Escuela Superior Politécnica de Chimborazo para el año 2015

Abstract

The objective of this work is to design the processes Management Model for the School of Computing at Escuela Superior Politecnica de Chimborazo, which will improve the performance of managers and ensure compliance with corporate objectives (administrative, educational, entailment and research) raising processes and threads of each unit of the Faculty. Dean, Associate Dean, School Management, workers, secretaries and teachers of the Faculty: By applying methods and techniques such as descriptive interview and documentary analysis, processes and sub processes. By using tools such as ISO Standard 9001-2008 and finally structuring the macro processes map divided into: Regulation processes, support processes and key processes. The design of the Model Process Management will allow the managers of the FIE meet the administrative objectives, teaching, and research links. Developing a spirit of teamwork, autonomy for decision-making and create benefit for the continuous improvement of job performance. The implementation of the Management Model is recommended for processes in the FIE considering the key success factors for effective implementation. Considering that, all ESPOCH Faculties should have a similar management model to become an Academic Excellence Model at national level.