Diseño de un Plan Estratégico para Hormigonera de Los Andes, ubicada en la Panamericana Norte Km 5 vía a Quito, provincia de Chimborazo, período 2016-2018

Abstract

The purpose of this research work is the design of a strategic plan for the concrete mixer De Los Andes, located in the northern Pan-American Km 5 via Quito, Chimborazo Province, Period 2016-2018, it was carried out because of strengthening management processes, administrative and operational and will promote long-term results in strengthening of the organization. It is executed a previous planning about research design, it worked with the qualitative modality, inductive method, interviews directed to the bosses of each area and a performance evaluation test to all operational staff focused on fulfilling their activities, in this way based on the execution of strategic bases was developed useful tools for the entire organization. With the obtained results of the design is considered as an aid to satisfy the demands of customers, improve their work system and add value to their production through the mission, vision, values, objectives, policies, strategies, goals, programs and projects, the ones which need to be well managed and controlled by procedures which enable efficient and effective use. Having the participation of the concrete mixer De Los Andes and the entire work team, it was to get a strategic plan technically elaborated and fully applicable, so it is recommended to socialize these strategic bases with all the staff in its development so that they can confront in better conditions to the competition.