Diseño de un Sistema de Gestión Empresarial para la Fundación “Protección y Descanso”, de la ciudad de Riobamba, provincia de Chimborazo, para el año 2015

Abstract

The objective of the present degree work is to design a Business Management System for the "Protection and Rest" Foundation, of the City of Riobamba, Province of Chimborazo, to strengthen the daily care center for Persons with Intellectual Disability. In order to achieve what was previously described, the techniques used were: the survey, the interview and the observation which allowed to determine the current situation of the Foundation. The proposal begins with a socioeconomic diagnosis to the beneficiaries; followed by the process-based management which allows them to have a simplified vision that facilitates an understanding of the tasks and activities that Human Talent performs sequentially; then a stakeholder mapping is done to achieve greater efficiency in the internal and external results that favor institutional self-management; Finally, the design of a functional organizational chart to visualize in a traditional way the interrelations and a circular organization chart that describes a distribution from the inside to the outside, with well-established tasks determining the hierarchies and responsibilities of each area. It is recommended to be guided through the previously proposed since it projects a structure that executes the policies, strategies, application of methodologies, standards for the service and attention of the Intellectual Disability in all its pathologies, besides the application of administrative, financial procedures. with social responsibility, in order to achieve the proposed institutional objectives.