Diseño de un Sistema de Estantería Abierta y la creación de un Manual de Formación de Usuarios, para mejorar la búsqueda de información documental en la Biblioteca General de la Universidad Nacional de Chimborazo, Riobamba

Abstract

The aim objective of this research is design an open shelving system and the design a user training manual to improve the search for documentary information in the general library of Universidad Nacional de Chimborazo, Riobamba. A field research was applied to collect information through surveys applied to students to analyze the development of users and quantify the library demand has had in the closed shelving mode. As a result, it was possible to determine that with a closed shelving system it inhibits the use of books by students, teachers, researchers and public, poor ability to access information in a fluid way, dissatisfaction on the part of its users for the delay in the delivery of documents for the search of information, ignorance of the bibliographic stock on the part of the users since there are no catalogs or files on the matter. The design an open shelving system aims to change the way the library provides its services to users, with this system they would have free access to the shelves to find the information they need. The implementation of the open shelving system for general library of Universidad Nacional de Chimborazo is recommended, this will help to make the attention to the users more personalized, in addition to applying the user training manual since with the application of this it will improve the correct use of the services of this type of library.