Diseño de un Manual de Normas y Procedimientos Administrativos para mejorar la Gestión de los Recursos Humanos de la Empresa de Equipamiento Industrial “AFUZ” de la ciudad de Cuenca, periodo 2014

Abstract

This research was carried out at the “Escuela Superior Politecnica de Chimborazo, in the company of Industrial Equipment “AFUZ” with the goal of designing a manual of rules and administrative procedures to improve the management of human resource in the company of industrial equipment “AFUZ” in the city of Cuenca. The inductive- deductive method was used for this research since in the topic data was studied individually and then globally, for data collection questionnaires for interviews and surveys were used. The design of the manual of rules and administrative procedures in the company provides a suitable and easy to use administrative tool, standardizing both standards and work procedures achieving agility in operation, it will also release the administrators from having to repeat, information explanations or similar instructions, and its advantages are the uniformity, accessibility and reflection. The production process that the company of Industrial Equipment “AFUZ” currently develops requires a change since with the current process there is too much waste and therefore waste of time and recourse, both material and human. Nor is there adequate monitoring in production; units produced are not recorded in any document. To adopt this administrative rules and procedures manual, as the parent document, with which a better planning, organization direction, control, coordination and execution of process will be achieved managing this way to reach a better production.