Reingeniería humana de procesos para la Empresa Mecánica Lincoln del cantón Riobamba, período 2012

Abstract

The thesis titled “Process Human Reengineering for the enterprise Mechanic LINCOLN of Riobamba city, for the period 2012”, it was made with the aim to eradicate the human talent problems, which have been identified. The process of human reengineering try to orient and give a change to the enterprise and its collaborators, focus on the management of values and reach a transformation in the organization for an optimal advance both in work and personal. Through the observation methods, surveys and interviews, it was reached to collect worthy information, about how its collaborators feel; both in their labor performance and emotional. The parameters valued were more emotive, sentimental, and based on their own opinion. The investigation threw as a result that into the same enterprise the collaborators showed that they did not feel part of it that is why necessary join in with a human reengineering was. It is concluded that human talent is the fundamental pillar into an enterprise, in consequence to focus a change of attitude of part of them, mark the start of the change process. It is recommended to apply a Human Reengineering Process since is useful for the progress of the collaborators and the enterprise itself, as they know their mission, vision, objectives, values and principles; acquire a major compromise with themselves.