Reingeniería de procesos a la Empresa Plastimas de la ciudad de Riobamba, provincia de Chimborazo

Abstract

The reengineering of processes to the Plastimas Company of Riobamba city, of Chimborazo province was carried out with the purpose of improving the efficiency and effectiveness of the Company. The research techniques that were used were direct observation, to know the behavior of the financial statements, the processes, and later evaluated for their correct operation and elaboration; the interview that was published to directors of the company; with the purpose of having a clearer understanding of the processes within the company; and the survey applied to staff There has been no restructuring of processes and therefore there is not enough business development as well, the absence of adequate and up-to-date guidelines has often led to negotiations being lost due to delays in lending, and make dispatches. The preparation of this proposal was made according to the needs of the company, which will allow the entity to achieve its institutional objectives, optimize its processes and raise its profits by producing more with fewer resources. It is recommended that directors implement this proposal for the appropriate use and increase the productivity of the business, through the improvement of processes and the visualization of a new structural organization.