Modelo de gestión para el sistema de cobranzas y otorgamiento de créditos en la Cooperativa de Ahorro y Crédito Produactiva Ltda. en el cantón Quero provincia de Tungurahua en el periodo 2015-2016

Abstract

The aim of this research is to design a management model for collection and lending system from Produactiva credit union Ltd., in Quero canton at Tungurahua province during the period 2015- 2016. This encourages the improving of administration from credit and collections areas. This research is based on the current situation from the Cooperative, that is why the theoretical framework was studied in order to have an idea about the management system, and then methodology was identified to use in the development of this study with the purpose to get accurate information. The results obtained from instruments of data collection give them the idea about management system, so it provides the feasibility to carry out the implementation of this management model for collection and lending system, which allows to conclude that. Produactiva Credit Union Ltd. does not have any management model that permits a suitable management from collections and lending areas. So, it recommended to implement a management model which improves the managing of this area from the cooperative and in this way to achieve an appropriate administrative level in the financial market.