Auditoría de gestión aplicada al talento humano del Departamento Administrativo de la Dirección Provincial de Salud de Chimborazo, ciudad de Riobamba por el período comprendido de enero a diciembre del 2012

Abstract

The Management Audit applied to human talent in the Administrative Department in the Dirección Provincial de Salud de Chimborazo, Riobamba, Chimborazo Province was designed with the purpose of improving the efficiency, effectiveness and economy in its administration. A research phase was first performed and a preliminary development to know and identify the evaluated Institution, the second phase includes the specific planning with questionnaires application and planning memorandum elaboration, with the processing flowchart, narrative, surveys, indicators implementation, findings determining in order to issue the corresponding report. Human Resource Management shows weaknesses such as lack of teamwork, discontinuous training and evaluation, vacancies do not always meet the required professional profile, the work schedule is not strictly controlled, and lack of staff encouragement for achieved goals. The Management Audit proposal is conducted to apply sanctions according to law while not in compliance with an order requested due to personal disagreements, it is also to get internal and external agreements to continuously train staff, fill the vacancies with people who meet the requirements so they feel comfortable and play in a good way the mandated activities, make unexpected checks to monitor staff attendance during the work day, encourage and seek a budget to pay for the additional benefits for employees to feel satisfied with what has been done. It is recommended to apply the proposals given in this research, to improve the Human Resource Management.