Evaluación de la gestión de mantenimiento en el Hospital Básico Publio Escobar Gómez de la Torre de Cantón Colta y su incidencia en la calidad de servicio. Propuesta alternativa.

Abstract

The aim of this investigation is to evaluate the maintenance management in the Basic Hospital Publio Escobar Gómez of the county of Colta, the same that is accomplished to the current reality of the maintenance by making a diagnosis of its management. For the methodology is used a qualitative investigation, by means of the surveys where it could be evidenced the lack of knowledge and the organization in topics of hospital maintenance and the shortfalls that the area possesses. A maintenance technical audit is elaborated to define the technical status of the biomedical equipment, the investigation of field performed is useful for collecting the data in the elaboration of the maintenance plan. At the moment to determine the maintenance proposal, the types of maintenance are defined to be applied to the different biomedical equipment to preserve its physical and functional status. According to the obtained results, a technical proposal is established, in which the criticality level by using the priority level that is a tool of Reliability Centered Maintenance (RCM), a new coding is established for the equipment that could manage the maintenance department in the identification of the same and with which the staff must familiarize. Strategies and maintenance policies traced to the correct maintenance management to keep the functions for which the hospital equipment was acquired. A contingence plan is elaborated in case of any failure of the actives or unplugging of the electricity suppl. The annual maintenance plan is elaborated by establishing frequencies based on the priority level, within the same the maintenance documentation is standardized; necessary for the maintenance administration in the hospital. It is recommended to acquire a software for the interlinked general maintenance of the health center of the District 06D04 Colta – Guamote; of primordial importance is suggested to put into functioning the generator set (electric generator).