Elaboración de un modelo de gestión de mantenimiento mediante la Norma “EN 16646”, para mejorar la eficiencia del departamento de mantenimiento en la Unidad Oncológica SOLCA – Chimborazo.

Abstract

The present technological proposal, it takes as a target to develop a model of maintenance management based on the norm “EN 16646”, to increase the efficiency of the maintenance department of SOLCA-Chimborazo. Through a quantitative audit model, containing aspects that involve the used norm, such as: management and support processes for all stages of the life cycle, system of key performance indicators, politics, strategies and targets at the level of physical assets, it was possible to establish the criteria pertinent to the organization of the department in the matter of maintenance management and physical assets, after a planning process the evaluation process was carried out, comparing the evidences with the individual aspects of each criterion, to reveal the findings of the audit on the current status of maintenance development and its way of managing and finding many opportunities for improvement, which of solventan in the actions plan all those which habe a slightly acceptable and not acceptable qualification, contributing to the development of the management model, extracted from the norm, as a structure of interaction between maintenance and the Institutional strategic plan. The results obteined reveal a systematic and iterative maintenance management system of continuous improvement, characterized by management, support and control processes that optimize the life cycle of physical assets. It is recommended to implement the proposal, which help to make decisions and to structure an effective preventive maintenance plan, fullfilling the activities, procedures and logistics just in time.