Formulación de estrategias para la recuperación de costos en la red hospitalaria del Hospital Provincial General Docente Riobamba, provincia de Chimborazo, período 2016

Abstract

The objective of this research is the "Formulation of strategies for cost recovery in the hospital network of the General Teaching Hospital Riobamba Provincial, province of Chimborazo." In order to provide viable alternatives for recovering costs in the Form and time required by managers. In the development, initially a situational analysis of the Institution and of the cost recovery section was carried out. Surveys were carried out, monthly reports of the costs generated, prepared, pre-invoiced, corrected procedures and the recovery of the same, The Institute of Social Security of the Armed Forces (ISSFA), the National Police Social Security Institute (ISSPOL), the Public System for the Payment of Traffic Accidents (SPPAT). Flowcharts of hospitalization, outpatient and emergency processes were elaborated, where the existing critical nodes were determined, which were the basis for the formulation of strategies such as the preparation of bípticos and triptychs that contain the indispensable requirements, for the processing of Cost recovery, and determination of maximum times in the delivery of information, which lead to the continuous improvement of the same, in order to comply with the institutional objectives and goals aimed at strengthening the hospital's economic situation.