Propuesta de un Modelo de Gestión de Talento Humano por competencias para mejorar la productividad de la Empresa de Productos Alimenticios Santillan y Oleas PRASOL.

Abstract

The aim of this research was to develop a Model for Human Resource Management based on competencies for improving the productivity of the “PRASOL” company, in order to identify the current problematic into this entity as well as to provide an appropriate solution focused on its production. To carry out this research proposal, an initial diagnosis of organizational management was made by applying the research techniques such as direct observation and interview applied to general manager. Thus, the Ishikawa Diagram and sequentially the Paretto Diagram were developed with the purpose to identify the different current problems. By the flow chart and process diagrams, the production time of the most outstanding products was identified. In addition, the production worker profiles were stated to identify the activities as well as indicate the competences that are presented in each work are by means of the 16factor

Personality Test. To have the reliability of the obtained data, the application of Cronbach's Alpha was proved. The proposal is presented with a global flow of processes which is made up of the stages that contemplate the management of human talent by competences which begins with the identification of activities, job profile, recruitment, selection, induction, training, evaluation and reward with a feedback of the organizational and production analysis to improve the model according to the needs of the market. Through the efficient application of the management model, suitable internal restructuring, analysis of process diagrams, identification of activities and monitoring of the “PRASOL” entity increased production by 4.13. It is recommended that job profiles become a guideline to improve the staff recruitment.