Reingeniería de procesos para mejorar la eficiencia empresarial, en la Empresa PROVISUR del cantón Chambo, provincia de Chimborazo, período 2016

Abstract

This research project aims to re-engineer business processes to improve efficiency in the company Provisur of Chambo village, Chimborazo province, a production Unit dedicated to the commercialization and distribution of meat products at the regional level. For the execution of this work, inductive, deductive and analytical methods were applied; the study type was exploratory, descriptive and explanatory, and data collection instruments as the surveys, interviews and direct observation were used. Although the company has a significant place in the market, there is lack of adequate processes, so the proposal relates to the implementation of reengineering processes to improve business efficiency, allowing the organization to achieve the objectives, optimize processes, and thus increase their profits by producing more with fewer resources. Additionally, processes improvement increases business efficiency, with what would be more productive and competitive in the market in which it operates, since once they are identified, they could be improved or corrected. The company needs to have a strategic plan to implement basic guidelines which increase business productivity, starting by improving processes and displaying a new structural organization. In order to achieve established functions and activities with an appropriate level of responsibility and relevance, Provisur company must have administrative tools and the Operating Manual Process that makes available information to develop accurately and sequential tasks and operational activities with effectiveness, efficiency and economy.