Auditoría administrativa al Patronato Provincial de Servicio Social de Pastaza de la ciudad de Puyo, período 2013

Abstract

This research is the development of an administrative audit conducted to the Provincial Board of Social Service of Pastaza, 2013 period in order to assess the management of human talent that will contribute in the improvement of the performance and decision-making, by applying the methodology that allowed obtaining evidence relevant to issue the final audit report. For the development of the investigative work, the COSO I method was used to assess internal control, technical research and audit are: observation, survey and documental analysis, which were applied in a direct and personal way to officials of the administrative area of the institution, contributing to the determination of the findings that reveal problems in the first instance as well as verification and testing the hypotheses raised. In the other hand it used performance indicators allowing it to know the degree of efficiency, effectiveness and economy of administrative processes, quality and performance of human talent. As a result of the implementation of the audit process was prepared the final report detailing the conclusions and recommendations that will enable the Provincial Board of Trustees maintain personal ideal and highly in every workplace that provides a quality service to its users.