Elaboración de la documentación y el manual de calidad bajo la norma ISO/IEC 17025 para el laboratorio de transferencia de calor en la facultad de mecánica con fines de acreditación ante el Organismo de Acreditación Ecuatoriano (OAE).

Abstract

Through this research the Quality Manual and all documents that supports the quality management system in the heat transfer laboratory is presented in the Mechanic Faculty at ESPOCH, according to ISO/IEC (International Organization for Standardization) 17025:2006 standard; has as propose to qualify in the Ecuadorian accreditation Organism, enabling to increase the efficiency to create, manage and maintain procedures for a future audit accreditation. All documents created according to the terms established by the regulation was determined according to the compatibility of the laboratory with ISO/IEC 17025 standard, based as tool in the general checklist of compliance with the accreditation criteria according to NTE INEN ISO/IEC 17025:2006 standard for laboratories, getting 66% of documents which will be created, 15% not applicable documents and 19% of documents not applied in a better way. The quality manual represents the first level in the quality system that supports the procedures and records managers to create evidence and represent the second and third level of the organization documents. The documents developed in the laboratory establish responsible for changes and maintenance, in order to avoid breaches in the protocol established in the regulations to prevent the withdrawal of accreditation. It is recommended to implement the Quality Manual for the laboratory following the parameters of the quality management system because this documents meets the requirements of ISO/IEC 17025 standard. Also train to the laboratory personnel about the rules and benefits, so this activity can be assigned to the quality manager in the Mechanic Faculty.