Auditoría de gestión para el mejoramiento de los subsistemas de talento humano en la Clínica Médica Moderna de la ciudad de Riobamba, período 2011

Abstract

This research is a Management Audit for the improvement of the Human Talent Subsystems are born from the need of the Clinica Medica Moderna’s managers in Riobamba City, in determining the possible deficiencies in which they have incurred in selection processes, hiring and induction of the Human Talent and the impact that it has, during the analysis time since January 1st until December 31st in 2011.It was applied the different Management Audit steps, after obtaining the enough and relevant information they have prepared the Planning memorandum, Internal Control Questionnaires and Audit Programs, they were applied in the Processes and Sub-Processes of Human Talent, the use of Audit procedures showed the no-use of the administrative management tools, we will quote as an example the lack of related rules in the Control, like: Strategic Plan, Internal Rules, Structural and Functional Organization, needed technical elements to perform selective, hiring and induction procedures of the Human Talent. As a result to obtain from the Management Audit, in the Human Talent was to determine the deficient applied processes to the sub-systems: Catchment, Organization, Support, Integral payment and the Development of the Human Talent, faults that have to be overcome in order to have services and professionals qualified. We recommended to the Clinica Medica Moderna the application and monitoring of this research as a technical support which will improve the selection and hiring procedures.