Sistema de gestión organizacional para la microempresa purificadora de agua Elixir de la ciudad de Lago Agrio provincia de Sucumbíos

Abstract

The Elixir water purification microcap lacks an organizational structure to give priority to processes, causing a flow of information and resources, causing duplication of work. In relation to external factors, the microcap company does not carry out market studies, this has generated problems in the quality of its products, therefore, the objective of this research was to “Design an organizational management system that enhances the commercial operations of the Elixir Water Purifying microenterprise located in Lago Agrio, province of Sucumbíos. The methodology implemented had a qualitative and quantitative approach, a non-experimental cross-sectional design was used since the described variables were not manipulated; The population under study was the personnel of the microenterprise, being essential the application of documentary and field research to obtain the respective information through methods, techniques and instruments, among which were the interview directed at the owner manager, and a survey applied to the workers and clients of the company. Through this methodology it was determined that the company does not have an organizational management system and the collaborators consider that the lack of planning is the main problem that affects its organization. In this context, it is concluded that the company does not have an adequate organization which affects commercial activities, so a management design is proposed that has strategies according to the business need and that will contribute to its development.