Diseño de un laboratorio de ensayos electromecánicos bajo la Norma ISO 17025 en la Empresa ECUAMATRIZ Cía. Ltda.

Abstract

The aim of this work was to design an electromechanical testing laboratory under the ISO 17025 standard, in the company ECUAMATRIZ CÍA. LTDA, for the quality assurance of products exposed to the elements. The deductive-analytical methodology was initially applied with the collection of information prescribed in the NTE-INEN-ISO/IEC:2018 standard for meeting the functional requirements of the testing laboratory and for the quality assurance of metal and polycarbonate products, the same that suffer damage due to weather conditions. The modes and effects of failures were quantified in a process FMEA matrix, in which the risk associated with future effects that could alter the characteristics and technical guarantees of the products was defined, weighing the factors of the laboratory location according to the potential market as well as the factors were necessary to achieve a good distribution of testing equipment using ISO 17025. The requirements were quantified by means of a checklist, obtaining a percentage of compliance of 66.67% for being in the documentary design stage. In the economic analysis, an internal rate of return of 22% was obtained, making the project feasible with the development of the necessary documentation with the elaboration of the impartiality and confidentiality act, policy document, and records of impartiality, confidentiality, and conflict of interest matrix. It is concluded that the laboratory design was validated according to the Ecuadorian Accreditation Service questionnaire (SAE acronym in Spanish), reaching an implementation rate of 66.67%, representing the design phase. It is recommended to manage the accreditation under the scope of electrical protection products and subsequently expand to products compatible with the tests performed.