Diseño de un plan de mantenimiento preventivo programado para la flota de ambulancias ancladas al SIS ECU 911 de la ciudad de Riobamba, creando un software de mantenimiento para optimizar los procesos

Abstract

In this technical work a preventive maintenance plan is designed through the implementation of a software at Ministerio de Salud Pública anchored to the SIS ECU 911 of Riobamba that provides emergency service to citizens. The maintenance plan aims to ensure that the ambulance units will work in optimal conditions at the time of responding to an incident. A maintenance plan provides advantages for the society and officials who work there, such as greater safety to an emergency, reduced downtime, and monetary savings for the institution. Information was compiled on the different failures that the emergency units have had in recent years. Once they had been studied, a starting point was established through surveys to establish the current state of functionality of the prehospital mobile units, as well as the respective maintenance that has been carried out. Subsequently, we proceeded to the implementation of computer software in SASM to carry out the control and the respective maintenance in ambulances, reducing the time of generation of work orders, which are sent to the respective authorized workshop for correction, ensuring the effectiveness and proper performance, extending the life of its components, helping to maintenance costs and downtime. After this, a second survey on the maintenance plan and the instruction to affirm effectiveness in the institution was evaluated. Of the 80% of ambulance units that were inoperative due to lack of maintenance, 50% were put into operation, highlighting better management and delivery of the report to carry out the respective corrective maintenance process. Based on the results, it can be concluded that the project is helpful for both the personnel and the mobile units in general terms.