Diseño organizacional para la empresa "Agua Pura Vergel" de Balsas, provincia de el Oro

Abstract

The organizational design for the company "Agua Pura Vergel" of Balsas, El Oro province, was developed to implement an adequate organizational structure for better activity performance. For the development of the investigation, methods, techniques, and instruments were applied, such as a survey to the points of sales that are direct customers, as well as a diagnosis where it was identified that the company develops the activities in the form, the corporate philosophy does not apply adequate guidelines for compliance. To solve the problem, a proper corporate philosophy is applied, promoting administrative approaches that strengthen the economic activities through the organizational structure where each of the work areas is detailed, eliminating the duplication of functions to develop control of activities so that the company articulates the processes technically through the fulfillment of the company's policies. When determining each of the administrative procedures, it is evident that there needs to be more knowledge of business management. Therefore, a corporate philosophy is proposed where the process of the activities is carried out through process flowcharts to optimize the management of time and memories to fulfill the orders on time with the clients and to introduce the product in new market niches. It is recommended that the owner-manager apply administrative and technical processes in each of the phases of the process of purification and bottling of still bottled water so that it is warm, satisfying customer expectations, applying the proposed training for staff to strengthen a better job performance, giving a follow-up of compliance that guides the company and make better decisions based on the proposed policies created an organizational culture in a manner appropriate to the line of business