Sistema de gestión de talento humano para Transinser Baños S.A. transportes y servicios del cantón Baños de Agua Santa

Abstract

The objective of this degree work was to design a Human Talent Management System for Transinser Baños S.A. Transportes y Servicios del Cantón Baños de Agua Santa, in order to improve productivity. At present the company has 88 partners, it was managed in a traditional way, which resulted in the lack of a Human Talent Management System. As a consequence, there was a lack of practices and processes designed to attract, develop, retain and optimize the talent within the company. In the methodological part of the research, the mixed approach was applied, which allowed to identify qualitative and quantitative data, the level of the research was exploratory, descriptive and explanatory, also, information collection instruments were applied such as the survey and the interview through which it was obtained as a result that 70% of the employees qualify human talent management as regular, with respect to personnel management 70% stated that it did not go through a process of call, performance evaluations were not applied and it is also identified that the company did not develop plans to train its employees. Therefore, a management system based on six phases was proposed, starting with philosophy, planning, recruitment, selection, training, evaluation and remuneration. It is concluded that the proposal allowed to obtain better business results with the collaboration of each of the employees in such a way that the execution of the strategy was achieved, achieving a balance between the professional development of the collaborators, the human approach and the achievement of organizational goals. It was recommended to comply with the processes of recruitment, training, performance evaluation, incentives and organizational performance developed in the proposal, using the developed templates that served as a guide for a correct elaboration