Plan de seguridad, salud ocupacional y manejo de residuos en la mecánica automotriz “Marco Jirón” de la ciudad de Riobamba

Abstract

The purpose of this study was to design a health, occupational safety and waste management plan to prevent occupational accidents or occupational diseases, and to protect the health and physical and mental integrity of the company's personnel, and at the same time improve the corporate image and production times, since this has also been one of the problems that the company has due to the fact that the personnel does not have the necessary means for their work performance to be optimal. For the research a non-experimental research design was applied since it was carried out in a certain period of time. For the diagnosis an interview was made to the manager of the mechanics, in which a general average of all the areas was obtained 48.36%, demonstrating that the weakness of the company is in the dimension called Evaluation. In addition, a survey was conducted with the mechanic's clients to find out their satisfaction with the service, indicating that 69.23% said that the vehicle repair is correct, but the problem is with respect to the delivery time of vehicles, since many times the employees do not know how to use a machine or cannot find the necessary tools. It was recommended to the mechanics to implement habits and good practices of cleanliness and hygiene to have better results of the staff in vehicle repair times and access to new customers