Auditoria de gestión a automotores Antonio Larrea Cia. Ltda. A los años 2020 2021, de la ciudad de Riobamba, provincia de Chimborazo

Abstract

The objective of this research work was to conduct a Management Audit of Automotores Antonio Larrea Cía. Ltda. for the periods 2020 and 2021 through the application of the different audit phases to improve the levels of efficiency and effectiveness of business management. This was developed through a mixed approach, using an exploratory level, a non-experimental design, and the application of deductive-inductive, historical-analytical methods. Using our research techniques for the collection of information such as direct observation, interviews, and surveys; allowed the identification of the problems present in the company; such as the lack of a control system for the company's activities, decreasing the possibility of continuous improvement; as well as the lack of establishment of action plans that allow the efficient use of all the company's resources, the achievement, and fulfillment of the strategic objectives; as well as the fact that no management indicators are measured, preventing them from measuring the behavior, processes, and performance of the company. Based on the deficiencies, the management audit was carried out, when it was developed according to five established phases that cover the entire audit, culminating with the establishment of actions that will improve the company's productivity. In addition, this audit will serve as a tool for management to evaluate the efficiency and development of the organization's processes