Diseño de un manual de procedimientos para el control de existencias en la unidad de control de bienes y bodegas de la ESPOCH

Abstract

The purpose of this degree work was to design procedures manual for stock control in the Espoch's Assets and Warehouse Control Unit. It was developed with the objective of improving stock control in the unit, through the elaboration of flow charts, policies, and procedures, which allow adequate stock control. The methodology implemented had a mixed approach, with a descriptive scope. The techniques used to obtain primary data were a survey applied to 18 warehouse employees, an interview with the unit manager, and an observation guide to the warehouse processes. The results showed that the unit does not have a manual of procedures for inventory control. This lack of a management tool for establishing inventory management procedures limits control and promotes duplication of functions in the warehouse. This problem leads to delays in the delivery of requests, product losses, and spoilage. In addition, the excess stock is acquired and there is no space in the warehouse. In this context, it is concluded that the unit does not have a manual of procedures for stock control, which prevents it from carrying out its activities and processes properly, so it is recommended that the unit implement the use of the manual in order to solve the problem identified. Then the procedures and activities to control the stock, modify the data, make the physical record and the methodology to acquire the merchandise in the warehouse are presented, taking into account the economic quantities of the order, the time of request between purchase orders