Examen especial a la cartera de crédito de la COAC Kullki Wasi Ltda. agencia Riobamba, provincia de Chimborazo, período 2021

Abstract

The "Special Examination of the Loan Portfolio of the COAC" Kullki Wasi Ltd. is a project aimed at identifying critical issues hindering the loan recovery process at COAC Kullki Wasi Ltd., Riobamba Agency, during 2021. Techniques and instruments such as observation helped assess the institution's current situation. Surveys were conducted among the principal Administrative, Supervisory, and Operational Council members to identify potential weaknesses. Relevant working papers were prepared for the special examination, specifically evaluating internal controls using COSO I-based questionnaires. Additionally, analysis and verification of credit portfolio balances were performed, including a summary and detailed schedules for the 2021 period. The examination revealed significant findings like the absence of a credit risk mitigation plan, infrequent training for credit personnel, and non-compliance with rules and policies for credit authorization. Based on these findings, it is recommended that the agency manager provide credit and collection staff with regulations and a manual to enhance their understanding and adherence to established rules and policies in fulfilling their roles. Furthermore, the agency must implement the conclusions and recommendations outlined in the final report. This procedure will support efficient and timely decision-making processes and contribute to the overall improvement of the institution's operations