Estudio para la creación de la Unidad de Gestión de Proyectos en el Gobierno Autónomo Descentralizado Municipal del cantón Santiago.

Abstract

The objective of this study is to implement the Project Management Unit in the Autonomous Decentralized Municipal Government of Santiago Canton (GADMCS), through the proposal of creating a Project Management Office (PMO) responsible for supporting different departments of GADMCS to ensure projects are completed on time, efficiently, and within budget. The research conducted was fieldwork, analyzing the study population consisting of municipal officials, representatives of neighborhoods and parishes. The sample consisted of 50 respondents. Data collection was carried out through interviews, surveys, observation, and document analysis. This PMO aims to provide project unit officials with recognized methodologies or tools known as "best practices" to achieve planned and effective project development, promoting continuous improvement in the performance of municipal employees in a simple and functional manner. To accomplish this, an evaluation of project management maturity will be conducted, identifying the main deficiencies, strengths, and opportunities of GADMCS. Based on this organizational maturity level, the necessary type of PMO will be identified and established for the municipal government, including the respective implementation strategy and functions. Subsequently, the quantity and type of personnel will be determined, describing roles, responsibilities, and competencies that are essential for the PMO of GADMCS. Within the organizational structure of GADMCS, the PMO will be positioned at an advisory level and will require approval through an amendment to the resolution approving the Organizational Management by Processes, as well as a draft ordinance for the creation of the PMO in GADMCS. The main focus is to establish the cost of implementing the PMO within the municipality.