Aplicación de la Metodología DMAIC en el área de cultivo de la Florícola Fiesta Flowers para el mejoramiento de su productividad

Abstract

This research was carried out in the Floricultural Company Fiesta Flowers located in Ibarra city, from Imbabura province, to improve is productivity in the cultivation área through the application of DMAIC methodology. Sereval tools and techniques were applied such as: control charts, Ishikawa diagrams, Pareto diagrams, AMEF matrix using the Six Sigma improvement system with the main objective of optimizing productivity. The first phase identified the quality problems of the study área and the critical Y’s of the process, which are: flower whit damaged petals, incorrect cutting point. Subsequently, within the measuring phase, the following were evaluated: yhe current capacity of the process with a value of 0.5 to 0.6 to comply with the specifications determined and the sigma levels of 2.87, so that, with this data, whithin the analyze phase, the root causes that generated the problema or the X’s of the process were identified and established, in order to optimize the current situation, within the improve phase, action plans were implemented such as improving the quality of meses, increasing the quality of netting and reducing meses in the hydration vats, reducing the variability detected in the process and eliminating factors that generated the national Bloom, increasing productivity by 5.92%. In conclusión, the application of defects in the final producto. It is recommended to analyze the methodology every 6 months and to familiarize the operators with the changes obtained after new changes in this methodology.