Diseño de un sistema de gestión socialmente responsable con enfoque de transparencia para la empresa pública EMAPAR, conforme a la norma ISO 37001:2016

Abstract

The present research work aimed to generate a design of an Anti-Corruption Management System based on the ISO 37001:2016 Standard for the public company EMAPAR, located in Riobamba city of Chimborazo province, with the main objective of presenting different processes, mechanisms and tools to improve the efficiency of the company; in addition to providing information for better decision making within the company. The methodology for this curricular integration work consisted in the use of primary sources to support the theoretical framework as well as the referential framework, applying different techniques and research instruments such as the survey to both internal workers of the company and the users, which in this case is the community. It was evidenced that both internal workers and users consider that it is necessary to implement measures to mitigate and prevent the risk of corruption in which both public and private companies are immersed due to the fact that the credibility of public companies in Ecuador has been lost. It is recommended that the public company EMAPAR implement this Anti-Corruption Management System, committing to keep it updated and focused on continuous improvement