Modelo de gestión administrativo - financiero para la "Junta Administradora de Agua Potable y Alcantarillado Regional Condezan" de la parroquia Quisapincha, cantón Ambato, provincia de Tungurahua, período 2022 – 2026

Abstract

The main objective of the research is to propose an administrative-financial management model for the "Junta Administradora de Agua Potable y Alcantarillado Regional Condezan" of the Quisapincha parish, canton Ambato, province of Tungurahua, period 2022 - 2026, through the restructuring, recovery and efficient management of administrative and financial resources in order to improve the performance of the institution. For this research work, It was used techniques such as: direct observation, user surveys, and an interview with the president of the board, in addition, a SWOT analysis was conducted where it was determined that it has many years of operation, that the organizational structure, selection, and recruitment process are not properly defined, duplicity of functions, it can be said that it has been managed empirically since they have not designed a structural organization chart or manual of functions, therefore the need arises to propose a model of administration - financial focused on a mission, vision, values, strategies and policies, from the processes developed in each area. Finally, it is concluded that the board's situational analysis allowed to identify existing weaknesses and shortcomings in the administrative and financial area, and at the same time to develop a model for the adequate management of resources in order to achieve the strategic goals and objectives set by the board. It is recommended that the "Junta Administradora de Agua Potable y Alcantarillado Regional Condezan" implement the proposed administrative-financial management model since it contains institutional policies, process flow charts, functions manual, structural organization chart, and horizontal and vertical analysis, as well as financial ratios to improve decision making within the board.