“Elaboración de un manual de uso vehicular para la coordinación de servicios generales y movilización del Gobierno Autónomo Descentralizado Provincial de Chimborazo, periodo 2022-2023”

Abstract

The purpose of the research work is focused on the elaboration of a vehicle use manual for the Coordination of General Services and Mobilization of the Honorable Decentralized Autonomous Government of the province of Chimborazo. The research has been framed in a mixed methodology; Qualitative and quantitative, collecting all possible primary sources that allowed to determine the management mode in the automobiles, a descriptive level of research was applied in which all the data extracted was detailed for subsequent analysis, observation sheets were structured, this allowed to collect information on the degree of knowledge in the development of management processes of the administrative staff, Interviews were conducted with all the coordination personnel, all the activities were established, such as responsibilities and attributions within the management sub-department, a measurement scale made it possible to know and identify shortcomings in the management of mobilization orders, management of traffic accidents, management of preventive and corrective maintenance and all the records of custodians and vehicles available to the coordinator of general services and mobilization, among others. Finally, the vehicle use manual was developed, which organized, managed and established responsibilities and activities for the administrative management personnel in order to improve and strengthen all the processes and sub-processes carried out by the General Services and Mobilization Coordination. Finally, it was recommended that periodic revisions be made to the vehicle use manual to update the information or make the respective improvements.