Diseño del plan prospectivo estratégico para la Dirección de Talento Humano de la Escuela Superior Politécnica de Chimborazo, periodo 2022-2026

Abstract

This work aims to design a strategic prospective plan, which allows the improvement of all substantive functions within the Directorate of Human Resources of the Polytechnic School of Chimborazo, for the period 2022 - 2026, the collection of information for this research was conducted through prospective workshops and surveys to various actors, For this purpose, tools were used according to the prospective, such as the map of empathy and value in which the joys, sorrows and expectations that the key actors have about the Human Talent Management could be captured, This resulted in the elaboration of an analysis with multiple utopian and dystopian scenarios, where it was evidenced that the Human Resources Department has weaknesses in the processes of Admission and Disengagement, Development and Control of Human Resources, Occupational Health and Safety, and in turn, there is a lack of communication among employees, for which it is intended to apply programs, The aim is to implement programs, projects, activities, goals and indicators to improve the quality of the service, the work environment and the satisfaction of the expectations of the internal and external users of the Directorate. In addition, it will contribute to the fulfillment of the accreditation parameters issued by the Directorate of Evaluation and Quality Assurance at ESPOCH.