Elaboración de la estructura organizacional para el almacén de lanas “Novedades Patricia” Riobamba. 2021

Abstract

The research aimed the elaboration of the organizational structure of the wool store “Novedades Patricia”, to counteract the problems that the family business was going through, so that the productivity of the organization could be improved. The methodologies of the quantitative and qualitative research methods used allowed us to describe the facts of the problems that the entity is going through, resorting to the source of information through the survey and the interview, getting as a result determined the problems as the empirical administration within which the collaborators do not know their lines of command, levels of hierarchy, and do not have instructions, nor manuals, in which the activities, functions, responsibilities, requirements, and competences of each other collaborator are determined. Therefore, solutions proposed, such as the elaboration of the organizational structure for the company. This includes structural, personnel position, and functional organization charts in which view of the position of each department graphically represented; hierarchy levels; lines of command; and the development of administrative manuals such as the history manual, job classification manual, and functions manual in which essential information provided to create each employee within the warehouse “Novedades Patricia”, In this way, the problems counteracted and contributed to the development of the organization. The proposal served as a basis or guideline that allowed them to achieve productivity. Managing the activities of this entity through assign to a role of lines of authority, function delegation, and teamwork