Evaluación del desempeño del personal de la constructora financiera Zavala “Cofiza”

Abstract

The objective of this research work was to design a performance evaluation and to use it for the administrative management personnel of the company "COFIZA" through an integral methodology, thus providing the company with pertinent information for the correct decision-making regarding the management of human talent. To know the current situation of the company regarding human talent management, the methodology used was based on the use of surveys with the administrative management personnel and an interview with the human talent director, thus identifying, as a problem at the executive level, the lack of performance evaluations to the personnel and the need to do it comprehensively. Therefore, after assessing the company's current situation, a proposal was made to design a 180-degree performance evaluation based on competencies. It is recommended to have the updated dictionary of competencies with their job profiles as management tools since they will be used to gather information on each employee to design the performance evaluation form.