Diseñar perfiles de puestos para mejorar el subsistema de selección del personal de la empresa ferretería Centro Comercial Sanipatin en la provincia de Chimborazo – cantón Colta - Villa la Unión

Abstract

The objective of this research was to contribute to ordering job profiles so that the Sanipatin Shopping Center company can select the right candidate, having as a fundamental basis the policies, procedures, and function manuals, facilitating the person in charge of human resources to have better body control. Firstly, in the development of the field research, direct information was obtained from the company, surveying the different positions in the organization, and the interview was directed to the general manager. This process allowed identifying the jobs and their functions to establish the necessary competencies for each of them. Subsequently, in the statistical analysis stage, the tabulated data from the surveys made it possible to determine that the job profiles are the means to improve the process of recruiting and selecting personnel since they will be adjusted to the position instead of the person. Applying this system made it possible to select qualified personnel with the necessary skills and knowledge for each position. It was concluded that the necessary elements for the job profile were performed in each area of work in the Sanipatin Shopping Center company. This process was carried out through the formal requirement that education, titles, and work experience are performed for each job profile. Finally, it is recommended to detail each task and function of each job position of the Sanipatin Shopping Center company through a manual of functions so that each person knows what action they must carry out in their work and induce for at least six months, and thus avoid overload labor and the stress caused by performing functions outside of their responsibility