Diseño de un manual de procedimientos administrativos para la avícola Cecilita ubicada en la parroquia Cotaló perteneciente al cantón Pelileo

Abstract

The main objective of this research was to design an administrative procedures manual for Avícola Cecilita in Cotaló parish, Canton Pelileo, to achieve the proper performance of employees, and improve the processes and procedures that are being developed daily. The methodology applied in this study was a mixed approach combining qualitative and quantitative research, the level of research was exploratory, descriptive, and explanatory, the type of study was a field, and the techniques and instruments used were observation, survey, and interview which helped to collect accurate information to develop the proposal. Through the surveys, it was determined that 79% of the employees are not aware of the existence of a procedure manual as a consequence bringing about the execution of empirical work, lack of knowledge of functions, and delay of processes. The proposal is based on the elaboration of the mission, vision, objectives, values, policies, organizational structure, flowchart, and procedures manual, through which it seeks to improve administrative management. In conclusion, the development of the procedure manual will help the person to have a tool that will allow them to improve their activities efficiently and effectively to meet the objectives set. Finally, a design adaptable to changes according to the company's future needs was suggested