Modelo de gestión de talento humano por competencias para mejorar el desempeño laboral de los colaboradores de la Empresa Agua Chimborazo

Abstract

The present study was aimed to improve the processes in the company, allowing it to respondto its needs. The methodology used was the application of an established interview to themanagerandaquestionnairemodeladdressedtothecollaborators,allowingreliabledatatobeobtained that facilitated a clear aspect of the current situation of the company. Based on theforegoing, it was found that a management model is needed, due to the fact that there isduplicationoffunctionsandthe competenciesforeachjob positionhave notbeenestablished,allofwhichaffectstheadequatecontrolintheprocessesofthehumantalentdepartmentofthecompany. The proposal contains a competency management system that will contribute to thefulfillmentofeachoftheobjectives,throughpropermanagementoftheactivitiesandattitudesofthehumantalentarea,updatingtheadministrativeprocessesandfavoringtheorganizationalclimate. Finally, it is concluded that the study project constitutes basic elements of talentmanagement according to the activities and procedures to follow, so it is recommended thatthis study be implemented to improve the process and achieve the goals established by thecompany